Terms & Conditions

Last Updated: 03/12/2025

Welcome to JUNKRUSH®! These Terms & Conditions govern your use of our website and the provision of our junk removal services. By accessing our website or booking our services, you agree to these Terms & Conditions. Please read them carefully.

1. Introduction and Definitions

Purpose:

These Terms & Conditions establish the legal rights and obligations between you ("Customer") and JUNKRUSH® ("Company") regarding the use of our website and the services we provide.

Definitions:

"Service" refers to the junk removal services offered by the Company.

"Customer" means any individual or entity that uses our website or books our services.

"Website" refers to the domain https://www.junkrush.com and any associated pages operated by the Company.

2. Description of Services

Service Details:

The Company provides junk removal services, including the collection, removal, and disposal of unwanted items from your property. Specific services, limitations, or exclusions (such as hazardous materials) are described on our website.

Service Area:

Our services are available in Broward, Palm Beach, Martin and St. Lucie counties. Customers residing outside this area may not be eligible for service.

Scheduling and Appointments:

Customers may book services through our website or by contacting us directly. Appointments are scheduled based on availability, and the Company will confirm the service date and time.

3. Pricing and Payment Terms

Rates and Fees:

Pricing for our services is determined by factors such as volume, weight, time or a flat-rate fee as indicated on our website. Additional fees may apply for special requests or items requiring extra handling.

Payment Methods:

We accept payments through credit cards, cash, and online payments. Full payment is required upon completion of the service unless otherwise agreed upon in writing.

Refund and Cancellation Policy:

Cancellation: Customers may cancel or reschedule their appointment by contacting us at least 24 hours in advance.

Refunds: Refunds, if applicable, will be processed according to the specifics outlined during the booking process. No refunds will be provided for cancellations made after the deadline or for services rendered.

4. Customer Responsibilities

Access Requirements:

The Customer is responsible for ensuring that our team has safe and adequate access to the areas where junk removal is required. This includes clearing pathways and securing any valuables.

Preparation of Items:

Customers should prepare items for removal, including disassembly if required. The Company is not responsible for disassembling or repackaging items unless specifically stated.

Safety and Compliance:

Customers must adhere to any safety guidelines provided by the Company. It is the Customer’s responsibility to inform us of any hazards or specific conditions that could affect the removal process.

5. Company Responsibilities and Limitations

Service Performance:

The Company will perform junk removal services in a professional manner and in accordance with industry standards. However, the exact timing of service delivery may vary due to unforeseen circumstances.

Liability Limitations:

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including property damage or loss unless caused by gross negligence or willful misconduct.

Force Majeure:

The Company is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of terrorism, or other emergencies.

6. Dispute Resolution

Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws of Florida.

Resolution Methods:

Any disputes arising out of or relating to these Terms & Conditions shall first be attempted to be resolved through amicable negotiations. If unresolved, disputes may be submitted to mediation or arbitration as agreed by both parties.

7. Changes to the Terms

Updates:

The Company reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

Notification:

Customers will be notified of any significant changes to these Terms via email/website announcement. Continued use of our website or services after such changes constitutes acceptance of the updated Terms.

8. Privacy and Data Handling

Our Privacy Policy, which is incorporated by reference, explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Acceptance of Terms

By accessing our website or booking our junk removal services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

10. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at: 561-767-8527

By using the site, the Customer acknowledges that they have read, understood, and agreed to these terms.